Dear investigators and research lab members,
Please be advised of our order and delivery schedule for the 2025-2026 holiday season. Many service areas including the ACS Business Office and the Training Program will be closed or operating at limited capacity during this time. We strongly recommend planning your orders and service requests accordingly to minimize disruptions.
| Service Area | Holiday Hours & Deadlines |
| Business Office & Procurement Office | Offices closed Dec. 25, 2025 – Jan. 1, 2026. We will re-open at 8 a.m. on Jan. 2, 2026. |
| Animal Orders & Deliveries |
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| Pharmaceuticals & Laboratory Supplies |
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| Animal Transfers |
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| Diagnostic & Research Histology Laboratory |
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| Training Program | Closed Dec. 20, 2025 – Jan. 1, 2026, unless prior arrangements made with the Training team. |
Statutory Holiday Service Charge
For requests requiring animal technician time on statutory holidays when the University is closed, statutory rates will apply.
Contacts for Assistance
If you have specific questions or need assistance, please reach out to the appropriate contacts:
- Procurement: anca.orders@ubc.ca / 604-827-4938
- Projects: acs.projects@ubc.ca
- Training: acs.training@ubc.ca
Thank you for your ongoing support and we wish you a joyful holiday season.
UBC Animal Care Services