Please note our order and delivery schedule for the 2026-2027 holiday season. Many ACS service areas, including the Business Office and the Training Program, will be closed or operating at limited capacity. Please plan your orders and service requests early to minimize disruptions.
| Service Area | Holiday Hours & Deadlines |
| Business Office & Procurement Office | Closed Dec. 25, 2026 - Jan. 3, 2027. Re-opens at 8 a.m. on Jan. 4, 2027. |
| Orders & Deliveries | Orders submitted before 12 p.m. on Dec. 8 will be delivered the week of Dec. 14. Last deliveries of 2026 are Dec. 14-18. Orders submitted before 12 p.m. on Dec. 15 will be delivered the week of Jan. 4, 2027. |
| Pharmaceuticals & Laboratory Supplies | Submit orders before 12 p.m. on Dec. 14 for the last delivery of 2026. Last supply deliveries are Dec. 14-18. |
| Transfers | Submit requests before 12 p.m. on Dec. 11. The last transfer of 2026 is Dec. 17. |
| Facility Deliveries | Loading docks and bays are closed Dec. 25, 2026 - Jan. 3, 2027. |
| Technical Services | Technical services will be limited from Dec. 19, 2026 - Jan. 3, 2027, and resume Jan. 4. Submit non-urgent technical requests before 12 p.m. on Nov. 27. Please contact your facility team to make arrangements. |
| Diagnostic & Research Histology Laboratory | The Diagnostic Lab is closed Dec. 19, 2026 - Jan. 3, 2027. The last in-house bacteriology samples are due Dec. 8, unless arrangements are made in advance. The Research Histology Lab is closed Dec. 17, 2026 - Jan. 3, 2027. |
| Training Program | Closed Dec. 19, 2026 - Jan. 3, 2027, unless arrangements are made in advance with the Training team. |
Statutory Holiday Service Charge
Statutory rates apply to requests that require animal technician time on statutory holidays when the University is closed.
Contacts for Assistance
- Procurement: anca.orders@ubc.ca / 604-827-4938
- Projects: acs.projects@ubc.ca
- Diagnostic Lab: acs.lab@ubc.ca
- Training: acs.training@ubc.ca
Thank you for your ongoing support. We wish you a joyful holiday season.
UBC Animal Care Services