Animal Care Training FAQs

FAQs

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Project Information

What is the ePayment and Registration Renewal Project?

To better serve researchers, users, and industry partners, a new process for course enrollment in the Connect online Learning Management System was implemented on December 21, 2017.

The ePayment and Registration Renewal Project offers the following benefits:

  • Credit cards: Users need less administrative work to submit payments. Animal Care Services accepts Mastercard and Visa.
  • Faster access: Users immediately gain access to course reading materials upon enrolling with their CWL. Users no longer need to wait for us to grant access to course materials.
  • Waitlists: Users can join a waitlist for labs that have met the maximum enrollment limit.

Cheques will no longer be accepted. Current UBC users should speak with their PI or lab manager to discuss the payment options. For all users, credit card payment is preferred. UBC users may also make payments by standing or regular journal voucher (JV) transactions.

 

Courses

What courses are offered by Animal Care Services?

In accordance with Canadian Council on Animal Care guidelines, all personnel working with laboratory animals must be appropriately qualified and trained in the procedures to be performed. A list of required courses is shown below. The required training depends on the procedures each person will be performing on live animals.

Course Name Species Course Outline and Rubric Prerequisites

Introduction to Working with Rodents in Research (IWRR)

*Required for all personnel working with rodents.

  • Mice
  • Rats

Outline
Rubric

  • CCAC/NIAUT Ethics Online

Rodent Restraint and Injections (RSCIP)

*Required for all personnel restraining or injecting rodents.

  • Mice
  • Rats

Outline
Rubric

  • IWRR

Introduction to Anesthesia of the Laboratory Rodent (RA)

*Required for all personnel performing inhalation and/or injectable anesthesia in rodents (not required for isoflurane prior to CO2 for euthanasia purposes).

  • Mice
  • Rats

Outline
Rubric

  • IWRR
  • RSCIP

Introduction to Aseptic Techniques in Rodent Surgery (RSx)

*Required for all personnel performing surgery in rodents.

  • Mice
  • Rats

Outline
Rubric

  • IWRR
  • RSCIP
  • RA

Rodent Oral Gavage (GAVAGE)

*Required for all personnel performing oral gavage in rodents.

  • Mice
  • Rats

Outline
Rubric

  • IWRR
  • RSCIP

Rodent Tail Vein Injection (TVINJ)

*Required for all personnel performing Intravenous tail vein injections in rodents.

  • Mice
  • Rats

Outline
Rubric

If procedure performed on rodents under anesthesia:

  • IWRR
  • RSCIP
  • RA

If procedure performed on conscious rodents:

  • IWRR
  • RSCIP

 

How are the courses delivered?

Every course offered in the Animal Care Services Training Program has two parts:

  1. Online Self-Study Component. Each course has multiple online modules that can be read on your computer. An online quiz following the completion of the modules must be completed in order to receive credit for the course.
  2. Hands-on Laboratory Component. Students must complete the online self-study component prior to registering for the associated hands-on laboratory. During the laboratory, personnel must demonstrate competency in basic animal procedures as well as skills specific to the species being used.
How often do I need to take these courses? Do the certifications expire?

Currently, the certifications do not expire. Ongoing determination of the level of skill will occur through Post-Approval Monitoring Team visits, Clinical Veterinary recommendations, and Animal Care Committee recommendations. If you need to refine your ability to perform a procedure, please contact train.acs@ubc.ca.

What is the process for completing a course?
  1. Self-enroll in online course. Visit the ACS Online & Lab Rodent Courses page and follow the links to enroll.
  2. Read and understand the online self-study course materials. Complete an online quiz to be eligible to register for an available hands-on lab session. Users may join a waitlist if their preferred lab is not available.
  3. Submit payment. Pay by credit card or journal voucher online to confirm lab registration. The user receives an email once payment is processed.
  4. Attend the hands-on laboratory. Complete a lab quiz at the end of the session.
  5. View certificate. Log in to RISe to view your personal profile and see your certification.
In what order should the courses be taken?

We recommend completing the courses in the order shown below. Note that you may complete the online component for each course concurrently. However, the laboratory components should be completed in the order shown below due to the prerequisites for each course. Personnel must demonstrate competency or proficiency in basic animal procedures, as well as skills specific to the species being used, by completing all hands-on training classes appropriate to their research.

Order Course Name Species Prerequisites and Minimum Grade
1

CCAC/NIAUT Ethics Online

This course is offered and managed by the Office of Research Services.

- -
2 Introduction to Working with Rodents in Research (IWRR)
  • Mice
  • Rats
  • CCAC/NIAUT Ethics Online
3 Rodent Restraint and Injections (RSCIP)
  • Mice
  • Rats
  • IWRR - competency
4 Introduction to Anesthesia of the Laboratory Rodent (RA)
  • Mice
  • Rats
  • IWRR - competency
  • RSCIP - competency
5 Introduction to Aseptic Techniques in Rodent Surgery (RSx)
  • Mice
  • Rats
  • IWRR - competency
  • RSCIP - competency
  • RA - competency
- Rodent Oral Gavage (GAVAGE)
  • Mice
  • Rats
  • IWRR - competency
  • RSCIP - proficiency
- Rodent Tail Vein Injection (TVINJ)
  • Mice
  • Rats

If procedure performed on rodents under anesthesia:

  • IWRR - competency
  • RSCIP - competency
  • RA - competency

If procedure performed on conscious rodents:

  • IWRR - competency
  • RSCIP - competency

 

 

Registration and Enrollment

How do I self-enroll for an online class?

Students can enroll for the online components for all species and procedure specific courses at any time. All online components are offered at no charge. Students can self-enroll for the online classes by visiting the ACS Online & Lab Rodent Courses page. Self-enrollment is the method whereby users can choose to enroll themselves into a course immediately through Connect (Blackboard Learn). A Campus Wide Login is necessary to access to Connect. For more information, visit Enroll in Online Animal Training Courses.

How do I enroll for a laboratory class?

The hands-on laboratory component for each species and procedure specific course is offered multiple times per month. Students are charged a fee for enrolling in any of the hands-on laboratory classes. Upon completion of an online class, the dates for laboratory classes will be provided in an ePly registration page. Students will be able to enroll in a laboratory once they provide payment by credit card or journal voucher.

How do I ensure my enrollment details are correct?

You can self-enroll for the online components where you will be provided with immediate access to the self-study materials. Once you have completed the online self-study component and quiz, you will be provided with a link to register and pay for the associated hands-on laboratory. When you successfully enroll for a hands-on laboratory class, we will send an email confirming your enrollment and payment. We will also send you a reminder email 48 hours prior to the start of the scheduled laboratory.

How do I join a waitlist?
  • You may not be able to enroll in your preferred hands-on laboratory if it has reached maximum capacity. You may place yourself on a waitlist to request a seat in a preferred lab should space become available.
  • Hands-on lab dates and times are released based on the availability of instructors.
  • To join a waitlist, select the waitlisted option for your preferred date and time on the enrollment form. You must also choose one other available lab date so you have a confirmed lab date in the event your waitlisted option does not become available.
  • We will send you an email if a space becomes available in a waitlisted lab. You have up to 8 hours* to accept or decline the waitlisted lab.
  • We will send a reminder/confirmation email 48 prior to the start of your confirmed lab date. That is the date of the lab you are expected to attend. If your waitlisted lab date does not become available, you are expected to attend your confirmed lab date.
  • See below for example scenarios.
Today's Date Preferred Lab Next Available Lab What You Should Do
January 1 February 1, 8:30 a.m. March 1, 8:30 a.m.
  1. Sign up for Mar 1 lab.
  2. Sign up for Feb 1 waitlisted lab.
  3. If a space becomes available in the Feb 1 lab, we will send you an email. You may switch dates before Jan 30 by following the instructions in the email.
  4. If you do not receive an email by 8:30 a.m. on Jan 30 (your waitlisted lab), then you must attend the lab on March 1 or change your date.
January 1 March 1, 8:30 a.m. February 1, 8:30 a.m.
  1. Sign up for Feb 1 lab.
  2. Sign up for Mar 1 waitlisted lab.
  3. If you receive an email about availability in the Mar 1 lab before 8:30 a.m. on Jan 30, you may switch dates by following the instructions in the email.
  4. If you do not receive an email by 8:30 a.m. on Jan 30 (your waitlisted lab), then you must you must attend the lab on Feb 1 or change your date.

* Time period for the waitlist reply deadline is Monday to Friday, 8:00 a.m. to 5:00 p.m.

What is a CWL?

Campus Wide Login (CWL) is designed to give users access to UBC’s online applications with the same username and password. A CWL account provides users with access to Connect (Blackboard Learn). CWL guest accounts are available for people who have a relationship with UBC, but do not have UBC-issued employee or student ID numbers. For more information, visit the Campus Wide Login page.

 

Fees and Payment

How much are the laboratory enrollment fees?

The laboratory enrollment fee structure is based on your association with UBC.

UBC Vancouver and Okanagan Animal Users

Laboratory Name Enrollment Fee
Introduction to Working with Rodents in Research $70
Rodent Restraint and Injections $20
Introduction to Anesthesia of the Laboratory Rodent $90
Introduction to Aseptic Techniques in Rodent Surgery $80
Rodent Oral Gavage $50
Rodent Tail Vein Injection $50

 

BC Cancer Research Centre Animal Users

Laboratory Name Enrollment Fee
Introduction to Working with Rodents in Research $15
Rodent Restraint and Injections $10
Introduction to Anesthesia of the Laboratory Rodent $20
Introduction to Aseptic Techniques in Rodent Surgery $20
Rodent Oral Gavage $20
Rodent Tail Vein Injection $20

 

Non-UBC Animal Users

Laboratory Name Enrollment Fee
Introduction to Working with Rodents in Research $120
Rodent Restraint and Injections $40
Introduction to Anesthesia of the Laboratory Rodent $140
Introduction to Aseptic Techniques in Rodent Surgery $160
Rodent Oral Gavage $100
Rodent Tail Vein Injection $100

 

What are my payment options?
  • Credit Card: Mastercard and Visa are accepted.
  • Standing Journal Voucher (UBC users only): Provide standing JV number during the online registration process.
  • Regular Journal Voucher (UBC users only): Upload the JV document during the online registration process. Submit the original document on the lab date.
Can I pay for multiple students and/or courses with the same credit card or JV?

Yes. Please ensure student name and course information are included on the signed journal voucher.

What happens if I miss a laboratory?

Animal Care Services has a "No Show" policy that will result in a $40 administrative fee for no shows. This fee must be paid prior to registering for a future hands-on laboratory. We encourage you to let us know in advance if you are unable to attend. This allows other students to attend a laboratory class if a space becomes available.

A no show is considered to be any confirmed enrollment where the student:

  • Does not come in for the laboratory class at the scheduled time; or
  • Cancels the appointment less than 3 hours prior to the laboratory.
I am an ACS internal staff member.

Please contact your supervisor or facility manager for enrollment details. Staff are able to self-enroll for the online self-study and laboratory components.

 

Making Changes

How do I make changes to my enrollment?

To change the selected date for your hands-on laboratory, refer to your Enrollment Confirmation email. Follow the instructions in the email to select a new date.

Changes to your enrolled laboratory date may require reconfirmation of your selected payment method through the ePly online registration system. This action will reconfirm the payment method and will not result in duplicate transactions to the provided credit card or journal voucher.

The enrollment window closes 48 hours prior to the start time of the hands-on laboratory. You may make changes to the selected laboratory date before this deadline. Once the enrollment window has closed, you will not be able to make any self-service changes and will need to contact train.acs@ubc.ca to make changes. Any changes will be subject to administrative fees. These fees are applicable to all students. Please see below for fee schedule:

Type of Change Time of Change To Make Changes... Administrative Fee
Enrollment changes > 48 hours before start of lab Log in to ePly None
Refunds After payment is confirmed Email train.acs@ubc.ca $10
Enrollment changes 24 to 48 hours before start of lab Email train.acs@ubc.ca $10
Enrollment changes < 24 hours before start of lab Email train.acs@ubc.ca $35

 

 

Other Information

What is the difference between the CCAC/NIAUT Online Ethics course and the UBC Animal Care Services courses?

The Canadian Council on Animal Care guidelines mandate that “All personnel working with animals in science must be knowledgeable about the principles of humane experimental science and ethical issues associated with the use of those animals including the Three Rs tenet (replacement, reduction and refinement).” This includes principal investigators, researchers, students, animal care staff, etc. UBC training requirements for animal users are delivered in two parts:

  1. CCAC/NIAUT Online Ethics Course. An online training course offered and managed by the Office of Research Services. Completion of the Ethics Course is a prerequisite for species specific training courses.
  2. Species and Procedure Specific Training Courses. Online and hands-on laboratory classes offered and managed by Animal Care Services. These courses are required for all personnel who handle animals in any way.
Do I need to enroll in Animal Care Services training courses if I have completed the CCAC/NIAUT Online Ethics Course?

Yes. Animal Care Services provides animal handling and technique training classes to individuals listed on animal protocols. The courses offered by Animal Care Services are species and procedure specific. If you are an animal user working in a UBC animal care facility, you are required to complete the courses relevant to your work, in addition to the CCAC/NIAUT Ethics course.

I work with mice, rats, or other species. Is the certification species specific?

Yes, the courses are species and procedure specific. You are required to complete all courses, for each species, appropriate to your research. If you are working with animals other than mice or rats, please contact train.acs@ubc.ca for details.

What if I do not meet the competency requirements for a course?

It is important all personnel working with animals in science demonstrate an acceptable level of skill performing animal procedures prior to working unsupervised. We offer additional hands-on practice sessions at no cost so students have additional opportunities to demonstrate an acceptable level of skill. Students who do not meet the competency requirements will be asked to discuss options to improve performance.