Animal Care Services (ACS) oversees all supply and pharmaceutical orders placed through Associated Veterinary Purchasing (AVP).
General Order Submission & Billing
All orders should be submitted through Mosaic. Step-by-step How-To documentation and videos are available on the ACUP SharePoint page. Alternatively, orders may be submitted via email to anca.orders@ubc.ca using the applicable forms.
All orders are charged via Workday and require pre-approval authorization:
- Submit a signed Internal Sales Delivery Form (pre-approval form) for each Primary/Driver Worktag (grant account) you wish to have set up for billing purposes with ACS, and for any changes in delegates using the Worktag.
- Statements will continue to be emailed monthly.
- Orders can only be processed with complete Worktag information.
For any questions, contact the ACUP Procurement Team at anca.orders@ubc.ca or 604-827-4938.
Supplies and Pharmaceutical Orders (AVP)
Associated Veterinary Purchasing (AVP) orders are placed twice a week:
- Submit order requests by Monday or Wednesday, 11:00 a.m., to ensure inclusion in that day's order.
- Any urgently required pharmaceuticals and supplies continue to be ordered ASAP.
Supply and pharmaceutical orders should be made through Mosaic (How-To documentation and videos available on SharePoint). Alternatively, requests may be submitted using the Supply Order Form.
Note: Valid protocols are required for all pharmaceuticals.
AVP Catalog: Researchers can view the AVP catalog at avpbc.com before submitting order requests to anca.orders@ubc.ca. Visit the ACUP SharePoint page for details.
Need Transport Support?
ACS also provides supply transport services related to these orders where applicable. Investigators wishing to use ACS transport services must complete the Transport/Transfer Request form and email it to anca.orders@ubc.ca. The ACUP Procurement Team will coordinate the transport.
For any questions about a supply or pharmaceutical order, contact the ACUP Procurement Team at anca.orders@ubc.ca or 604-827-4938.